Aaron Dutch

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Activity overview

Latest activity by Aaron Dutch
  • Aaron Dutch created an article,

    I have missing hours

    Here is a step-by-step process for handling a payroll query when a colleague notices missing hours from their payslip:   1. The colleague who identifies the missing hours should log a ticket using ...

  • Aaron Dutch created an article,

    This is an easy article

    Yep

  • Aaron Dutch created an article,

    Information Security Policy

    All Employees, Contractors, and Third Party Worker who have access to our information should be aware of the Information Security Policy, which can be found here.

  • Aaron Dutch created an article,

    Physical Security

    Do: Accompany visitors. In the office, if you see someone that is not familiar and not accompanied by a Zendesk employee, feel free to ask them if they have been helped. Notify facilities imme...

  • Aaron Dutch created an article,

    First Aid Training Video

  • Aaron Dutch created an article,

    IT Policy Video

  • Aaron Dutch created an article,

    Estacionamiento

    Todos los empleados tienen derecho a un lugar de estacionamiento dentro de nuestras oficinas.  La tarjeta de acceso se le entregará a cada uno de los empleados junto con su kit de bienvenida.  En c...

  • Aaron Dutch created an article,

    Glossary of Terms

    Technology Assets - All Company-owned wired or wireless networks and virtualized and non-virtualized information systems, including laptops, desktops, servers, tablets, mobile devices, applications...

  • Aaron Dutch created an article,

    Change Management

    What you need to know Access to GitHub is limited, by roles, to appropriate Zendesk Personnel. GitHub functions as a repository for all source code changes, and includes documentation for each c...

  • Aaron Dutch created an article,

    Security Monitoring

    What you need to know SkyCab utilizes various monitoring tools to log and evaluate potential security events. Systems record specific events which are recorded locally to log files, and then sent t...